JP Rangaswami recently won a “CIO of the Year” title from Waters Magazine. I first came across him when I read that he’d opened up his email inbox to all his staff. This interview is pretty wide-ranging and interesting. It covers his team’s work on web services around BT’s 21st Century Network (which is “all dressed up with nowhere to go” if there are no applications that use it) as well as considering the organisational and cultural changes that are happening inside BT today especially the impact of blogging, wikis and collaboration tools within the company.