After a great deal of effort from a cast of hundreds (well, almost) we’ve launched British Airways’ preview site for Heathrow Terminal 5, which opens next year. It’s a feast of interactive content, showing all aspects of what’s going to be an amazing place to travel through. Some of the team have had visits already, and it sounds incredibly futuristic. They say on the site that bags will often be waiting on the carousel for arriving passengers, and it’ll be the way they’ve designed and used technology to improve service that will determine how successful it turns out to be.
Well done to the team that built the site: I know it’s been hard work, though maybe not as hard as erecting the largest free-standing building in the UK…
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